February2025 - Latest information update

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【Messages】Unread messages are now easier to identify

Unread messages now display the guest's name and message content in bold, making them easier to notice!

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【Booking Calendar】Check confirmation date, last update date, and overlap time for duplicate bookings

When duplicate bookings occur, you can now check the confirmation date, last update date, and overlap time from the "Problematic Reservations" section in the Booking Calendar.

For more details, check the help guide below:

[Booking Management] Handling Duplicate/Unassigned Reservations(Japanese only)

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【Airbnb】Check the listing page of a guest’s booked Airbnb property

You can now view the Airbnb listing page of a guest's booking from the reservation details page or message page.

For details, refer to the help guide below:

How to View an Airbnb Listing Page

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【Booking Data Export】Expanded date range & multi-property selection

The maximum exportable date range has been extended from 1 month (31 days) to 2 months (62 days).

You can now select multiple properties when exporting data.

For more details, check the help guide below:

[Import & Export] How to Export Booking Data as a CSV File(Japanese only)

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【Trip.com】Messaging integration is now available

You can now send and receive messages and images with guests who booked through Trip.com directly on the AirHost messaging screen!

Setup is required to use this feature.

For setup instructions, check the help guide below:

[Channel] Trip.com Channel Setup & Synchronization Guide

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【Security Center】Enhanced security settings

To better protect accounts and guests, we have strengthened our security features. These updates will provide a safer and more reliable environment.

For setup details, refer to the help guides below:

[Security Center] Password Strength Settings

[Security Center] Account Lock Settings

[Security Center] Session Timeout Settings

These features are available on AirHost ONE HMS (Premium Plan).

We at AirHost will continue to strive to provide a safer and more comfortable service.

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【User Management】Managers can now use the "Rate Import" feature

Previously, only users with "Administrator" privileges or higher could use the Rate Import feature. With this update, "Managers" can now also use this function.

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【CRM Management】Customize payment details for cleaners

You can now add custom items and fees to cleaner payment details (invoices) in addition to the automatically calculated cleaning fees.

Available on AirHost ONE HMS (Premium Plan).

For details and setup instructions, please refer to the help guide below.

【CRM Management】How to Issue Payment Details for Cleaners

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【Booking Engine】Added a setting to disable multiple room reservations

A new feature has been added that allows hotel-type properties to restrict reservations to one room per booking. If you only want to accept one room per reservation, this setting is now available!

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Thank you for using AirHost, and we look forward to serving you! 🍀