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This collection contains valuable articles for vacation rental and hotel experts seeking to improve their professional skills. Stay up-to-date with us!

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Smart Hotels

AirHost Marketing Team

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Advertisements have played a pivotal role in shifting audience perception about a product. Besides, advertisements are inevitable and omnipresent: while walking the street, while listening to music and an irritating 15-second ad jumps out (which sometimes ruins your experience), before watching a YouTube video…

There are several advantages of advertising, including:  

- Influencing individual lifestyles and the level to which an individual wants to display himself or herself in a socially acceptable manner.
- Promoting persona and lifestyle as well as products and services. 
- Informing the public about contemporary lifestyles, visuals, and current trends. 

## The effect of ads on consumers 
It is important to understand the impact of advertisements on consumers. Some of the statistics will be further illustrated in the following infographic: 
![1](//images.ctfassets.net/q5m53pi41ft0/2dasBs1VjsQ4rKDJmy8jkf/12e446e883490e43403fede37d88734c/1.png)
*Source: [Smallbizgenius](https://www.smallbizgenius.net/by-the-numbers/advertising-statistics/); [Clutch.co](https://clutch.co/)*

Different types of ads also have different effects on audiences. Some businesses incorporate humor into their marketing campaigns. However, some humorous content might overshadow the message the business wants to convey. Sometimes, humorous ads might not have the long-lasting effect on consumers compared to other types of ads.  
![2](//images.ctfassets.net/q5m53pi41ft0/4ByQYRiOBSq1XWymZdfeFn/b666f080f266d025857f2f8fad90f699/2.png)
*Hilton hotel ad. Image source: [KillMarketing](http://killmarketing.com/in-time-for-the-holidays-hotel-ads-then-now/). *

Besides, consumers perceive ads differently, since it depends on their mood. [Research](https://www.encyclopedia.com/social-sciences/applied-and-social-sciences-magazines/mood-congruent-recall) reveals the effect of mood congruency, which explains how our moods affect how we retrieve and store information. According to this effect, seeing a pleasant program stimulates and boosts the accessibility of other good content stored in the viewer’s memory. 

## So, what are the advertising strategies hotels could adopt? 
There are 5 things to keep in mind before and while implementing advertising strategies for hotels. 

### Target audiences 
Firstly, the hotels would have to identify the appropriate target audiences to promote their business. For instance, a student hostel cannot aim for wealthy audiences, and fancy resorts might not want to target people with low income. Therefore, it is important to do research into target audiences that suit the purposes and the values of the hotel. 

![3](//images.ctfassets.net/q5m53pi41ft0/5Etgfp2cL0tzGoFUAqAdV0/0a033b7c9f1e4855a5f8704bc8515ba2/3.png)
*It is important to do research into audiences to implement appropriate marketing strategies. Image source: [Survey Sparrow](https://surveysparrow.com/market-research/). *

### Channels of communication 
Besides, the channels of communication are also a factor that determine the success of the advertisement. Traditional media is not obsolete as many might assume. [CNB Catalyst](https://cnbccatalyst.com/why-moving-your-ad-spend-away-from-tv-can-cost-you-more-than-you-think/#:~:text=TV%20advertising%20builds%20brand%20fame,money%20away%20from%20traditional%20mediums.) reveals Google, Facebook and Netflix spent 60% of their own marketing budgets on TV ads in the UK. TV advertising raises brand awareness and keeps businesses in your mind for considerably longer than a paid ad or search result.

### Budget and location of ad display
For hotels with a small budget, they could increase outreach by __displaying ads on airports, or collaborating with other hotels__ and display advertisements on various locations, such as on the billboards or leaflets. It is also possible to integrate with other businesses such as in restaurants or airports to help hotels target different audiences. In relation to displaying ads at airports: __[Economic Times](https://economictimes.indiatimes.com/industry/services/advertising/airport-ad-rates-touch-the-sky/articleshow/4266118.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst)__ reveals that travelers tend to pay attention to outdoor media, with more than 75% of them noticing airport signs and advertising displays.
![4](//images.ctfassets.net/q5m53pi41ft0/edDohry0lI0BwhYXBXqcZ/6ed9a2bc5b2baf8062d774d35d71cbb6/4.png)
*Hotels could adopt several marketing channels to reach potential guests. Image source: [Marketing91](https://www.marketing91.com/6-main-types-of-marketing-channels/).*

For hotels with a __larger budget__ and might not be hesitant to spend on promotion, traditional media (TV commercials or event sponsorship) are what to aim for. By having a more substantial amount of budget, these strategies can maximize the effect of advertising to consumers. 

### Combination of traditional and digital advertising
Disclaimer: this does not mean that hotels should not focus solely on traditional media and start overlooking __the power digital advertising holds__. Hotels could show how they could cater for guest needs and pay attention to the message and the visuals in the advertisements. 

### Online websites and audience interactions 
Hotels should aim to display ads, promote suitable persona and lifestyles depending on the target audiences. And finally, __creating online websites__ and social media platforms such as Instagram, Facebook, LinkedIn, or even TikTok to interact with audiences are also an effective way to gain more attraction. 

## Conclusion
Consumers are exposed to an array of choices. There could be thousands of products or services from different companies, but there are certain criteria that determine the decision-making process of consumers. Advertisements may help businesses deliver excellent economic success and widespread exposure to a large spectrum of consumers. Therefore, hotels need to adopt appropriate strategies to help leverage their businesses and reach wider audiences through different advertising channels. 

How Hotels Can Use Ads To Attract More Guests

![7trends1](//images.ctfassets.net/q5m53pi41ft0/7wmEr4rKV95YjIDdwfhfeP/e1b5d391bab1590b00ff2ecdfda92449/7trends1.png)
Image source: [Travel Daily Media](https://www.traveldailymedia.com/5-technology-trends-for-hotels-this-2020/). 

# 7 latest technology trends in 2022 for the hotel industry
It is indisputable that the burgeoning growth of technology has helped hotels immensely in managing tasks and delivering unique experiences for hotel guests. From contactless check-in to cloud-based systems, technological gadgets proved to be a redoubtable player that changed the game. Thus, hotels have to soon adapt to this scenario of advancement to avoid falling back behind. 

So what are the current developing technological phenomena that hotels should keep an eye on? In the following article, we are going to delve into the existing 7 hotel technological trends in 2022, which includes: 

- AI Robots 
- Voice control technology 
- Contactless technology
- AI recognition 
- IoT smart lock 
- Privacy protection programs/ hotel cybersecurity 
- Customization/Personalization 
Now let’s dive in! 

## 1. Robots 
Since the dawn of technology, robots have been introduced as prominent players in the technology field.[ __Ravfine__ ](https://www.revfine.com/hotel-robots/#what-are-robots)indicates robots as any device or system engineered to deliver certain tasks with unparalleled levels of efficiency and precision.

Interestingly, it is a common misperception where people believe robots only operate in related technical industries that require advanced gadgets such as manufacturing, agriculture, or mechanics. In fact, robots are slowly dominating almost every nook and cranny of the job sector. 

For a clear illustration, robots can appear in journalism by producing a well-written article on [The Guardian](https://www.theguardian.com/commentisfree/2020/sep/08/robot-wrote-this-article-gpt-3) using just 0.12% of its cognitive ability; robots could help refine grammatical mistakes (say, [Grammarly](https://app.grammarly.com/)) or paraphrase a whole paragraph or even an article ([Quillbot](https://quillbot.com/)).

In the hotel industry, in particular, the penetration of robots is not escapable: Robots now can replace receptionists and some hotel staff to guide guests around the hotel hallway, and they could provide a unique guest experience. 

![7t2](//images.ctfassets.net/q5m53pi41ft0/4txIcQC1owSvm96JBGZEpO/60bf8323271f59d0b7ceb3e3e482bfa7/7t2.png)
Image source: [Shutterstock](https://www.shutterstock.com/vi/)
In different cultures, hotels perceive robots differently. According to [__Choi and Wan (2021)__](https://www.bu.edu/bhr/2021/10/04/the-rise-of-service-robots-in-the-hospitality-industry-some-actionable-insights/), Chinese users believe robots are prone to autonomy and flexibility in the decision-making process, while Americans find robots as obedient assistants.

The use of robots can be maximized in times of COVID-19 in order to minimize human direct contact. The research by [__Choi and Wan (2021)__](https://www.bu.edu/bhr/2021/10/04/the-rise-of-service-robots-in-the-hospitality-industry-some-actionable-insights/) also points out Chinese consumers prefer hotels consisting of robot-staff to human staff in comparison to Americans.  

The high level of intelligence enables robots to carry out different tasks, even socially and emotionally interactive services. This sparked a debate whether robots could completely supplant hotel staff, and how the future would be for the hotel industry when adopting robots.

The answer is: It depends.

It is great when hotels start questioning themselves about robot utility, whether the hotel’s budget and willingness to cover the cost of robot implementation; or whether guests will support the use of robots in hotels.

![7t3](//images.ctfassets.net/q5m53pi41ft0/43aiI9ShunFZBlvlCteZS6/280a1b925cf6aa5cbad23d18c1b703ea/7t3.png)
Pepper (the robot) is meeting COVID patients in a hotel in Japan.  Image source: [Reuters](https://www.reuters.com/article/us-health-coronavirus-japan-robot-hotels-idUSKBN22D4PC). 
It is undeniable that robots could help in manual work such as cleaning, room service, or food and beverages delivery to the guests’ room. Therefore, we might conclude that robots can alleviate the burden by handling the manual work and boost efficiency, while staff could focus on improving guest-relationship and delivering other services. 

## 2. Voice control technology 
People can access everything at their fingertips by clicking a few buttons on their smartphones. Now, it’s time they got access and gained control over gadgets through their voice. [__Oracle’s Hotel 2025__](https://www.oracle.com/webfolder/s/delivery_production/docs/FY16h1/doc31/Hotels-2025-v5a.pdf) report reveals that 78% of hotel operators believe in-room technology such as voice-activated controls for lights, air conditioning, and room devices will be mainstream in the next 3 years. We are mostly accustomed to Google Alexa, Amazon’s Echo, or Apple’s Siri, or some of our houses might be equipped with voice-activated lighting systems. 

![7t4](//images.ctfassets.net/q5m53pi41ft0/3cti5P9VXrClT236KwbPnD/8bb4e115378e6495bf043074dc7639bf/7t4.png)
Benefits of voice technology in hotels. Image source: [Hospitality Technology. ](https://hospitalitytech.com/evolving-voice-recognition-technology-allows-hoteliers-offer-guests-convenience-without-concern)
Some have pointed out voice control technology still has inevitable setbacks, including deciphering human dialects and limited conversational capabilities (Forbes, 2020); technology is always changing and advancing for the better.

However, __[Hospitality Tech](https://hospitalitytech.com/evolving-voice-recognition-technology-allows-hoteliers-offer-guests-convenience-without-concern)__ reveals that this voice technology development enables guests to interact with in-room recognition with native language and natural way of speaking. Furthermore, since AI is equipped with acoustic-only recognition, this function will elicit better understanding from the speech separately without the text transcription. Therefore, this would lead to faster responses from the devices and blur the language barriers. 

Another issue revolving around smart speaking technology is data privacy concerns and accuracy. Since hotel guests will have to use their voice to interact with the devices, some guests are apprehensive of having their data collected discreetly. The voice technology might sneakily eavesdrop on the conversations and share their data with the hotel merchandises.

Sometimes, hotel guests are concerned about the inaccurate response of the voice-controlled technology. Imagine how frustrating it is to wake up in the middle of the night or accidentally activate an unwanted function from the device because it could not understand you!

So, it is undeniable that voice technology could be cutting-edge; but we should also consider the guests and the hotel’s willingness to embrace this technology. 

## 3. Contactless technology
Even though contactless technology has been popular for a while, not every hotel has utilized and capitalized on the benefits it offers. Contactless technology has given guests a more personalized experience and reinvented the hospitality industry.

For example, contactless check-in has risen in popularity since it could save plenty of time for guests and hotel staff. Guests could check-in by themselves with a mobile device (either a PC or a mobile phone), scan their ID, upload their documents, and they can even chat with the hotel through the auto-message function. 

![7t5](//images.ctfassets.net/q5m53pi41ft0/Mc6sprwCjqLJgHeEYzoAV/d220eb7c2c0ff993f56a432f618469b8/7t5.png)
Contactless check-in. Image source: Czech Kiosk. 
Touchless tech also gives way for cashless payments and payments – a much faster method instead of doing this in person. The boom of the pandemic also requires contactless check-in to minimize COVID-19 exposure, which is a boon for the adoption of this kind of technology.

We believe that contactless technology, even after the post-COVID scenario, would be here to stay regarding the personalized experiences that guests can receive and the streamline of hotel operations.

## 4. AI recognition 
AI recognition is one of the most trending technologies that hotels could adopt. However, some AI-integrated devices could be expensive, but hotels could adapt to the hotel size and the purpose. 

AI recognition technology can help hotels in various ways. While investigating the reliability of AI technology, Hospitality Technology indicates that this kind of technology could detect people not wearing a mask in the hotel.

The cameras with the AI will capture the guests’ presence and analyze the guest, whether they have properly worn the face mask. If they wear masks incorrectly, the guests will be notified with the kiosk performing a health check. 

Face ID may be utilized to provide automated entry to certain hotel facilities, choose the floor when using an elevator, and even provide secure keyless room access. One of the successful examples of AI adoption we could highlight is Vinpearl Nha Trang, Vietnam.

With 1,362 hotel rooms, 735 villas, 84 sea-view villas, more than 100 entertainment areas, a golf course, a series of diverse theme parks, and cuisines from five continents, the Nha Trang Vinpearl has been a successful hotel brand since 2003. 

VinPearl adopted the kiosks to scan guests’ faces to access entertainment areas and buffet restaurants. After the check-in process, the hotel employee will guide guests to one of the kiosks and authenticate their faces with AI facial recognition. Visitors may check-in for the complete family simultaneously, going through automatic gates and taking advantage of personal privileges with the greatest level of privacy. 

![7t8](//images.ctfassets.net/q5m53pi41ft0/4i9vu7IV8925EXgI1Uj3S0/b70c1945b41b2829de631ad45602e84d/7t8.png)
Vinpearl check in kiosks. Image source: [VinPearl](https://vinpearl.com/en/check-in-by-facial-recognition-technology-at-vinpearl).

## 5. Data protection programs/ Hotel cybersecurity 
With the ongoing issues related to cybersecurity in the digital era, hotels should find ways to take guest data into account. As the customers cannot fully administer their data since they are interrelated with several services, the businesses are obliged to avoid taking advantage.

According to [__Statista__](https://www.statista.com/statistics/296700/personal-data-security-perception-online/), 40% of Internet users were concerned about selling sensitive personal data to third parties without consent. In addition, some hotels sell their customer profile, which further provokes privacy concerns. 

![7t9](//images.ctfassets.net/q5m53pi41ft0/2fSciugoufkNjz6FkMYZPv/182f7a95481cd397166ab87dda0c01b6/7t9.png)
Hotel cybersecurity is a matter that hotels should notice more often. Image source: [Analytics Insight](https://www.analyticsinsight.net/five-types-cyber-security-organizational-safety/). 
Regarding hotel data breach prevention, hotels also need to focus on data protection programs. This would include training employees to protect guest data digitally (securing with strong passwords and changing passwords regularly) and physically (keeping guest information confidential from strangers). Furthermore, hackers and attackers cannot only exploit the hotel’s computer system by sending phishing emails, viruses, and other harmful programs, but they may also attack the hotel’s Wi-Fi network.

Guests may connect to the same network throughout the hotel, including the lobby, convention center, dining hall, and other areas. Therefore, hackers can monitor the visitors’ traffic on the Wi-Fi and use it to steal the guests’ private information if the hotel Wi-Fi is not secure, which is the situation for most current hotels. 

![7t10](//images.ctfassets.net/q5m53pi41ft0/6gyo4nPxkzEadrlpf6UsRF/6ea5149ebad4ca68e755d2c800cf2604/7t10.png)
Installing applications to protect hotel and guest information. Image source: [Hotel Management](https://www.hotelmanagement.com.au/2020/06/10/essential-cybersecurity-guidelines-to-protect-your-business/). 

According to the research by [__Munir (2020)__](https://www.researchgate.net/publication/342683038_A_Review_of_Cyber_Security_Issues_in_Hospitality_Industry), web application firewalls are one of the technologies that hotels may use to avoid security breach threats (WAF). A WAF differs from a traditional firewall by how it could filter the content of certain web applications, hence facilitating the prevention of different types of attacks from internet security flaws and security misconfigurations. 

Furthermore, WAF solutions are also effective for identifying and monitoring data theft because they may identify and ban credit card databases if attackers target them. Another way to secure hotel data is by employing digital certificates (Munir, 2020). In addition, hotels could employ trustworthy companies and hotel technology developers to protect their information, both for the guests and the hotels. 

## 6. IOT smart lock 
IoT is the abbreviation of the Internet of Things. IoT-connected devices are leveraged to enhance guest experience and a streamlined hotel management system for staff and managers in a smart hotel. For example, this IoT smart lock technology has a special function called “loss and found control” so guests don’t have to worry about picking up keys.

Also, the receptionists won’t have to issue new keys when guests lose their room keys. Guests will also be provided with a key code to activate the room key upon their arrival, thus ensuring the confidentiality of the guests. 

![7t11](//images.ctfassets.net/q5m53pi41ft0/1O47Ekbux4H8SmWesOk41J/5a474a9b8c6e252e10e8a6dcb646c6f6/7t11.png)
IoT Smart lock. Image source: [Travel Daily News. ](https://www.traveldailynews.com/post/criton-and-tlj-access-control-partner-for-contactless-check-in-and-mobile-key)
Because of the ever-increasing pace at which technologies are created and modified, the IoT will offer numerous perks for the hotel industry (Jones, 2008). According to __[Mercan et al. (2020)](https://www.researchgate.net/publication/346721277_Improving_the_service_industry_with_hyper-connectivity_IoT_in_hospitality)__, the increased integration of this technology is remarkable since it shows in-depth customer insights and experiences, property management, security, and decision-making through data analytics – all of which lead to higher revenue and expenditure reduction, giving IT a competitive advantage. 

A clear example of IoT adoption is how Marriott and Samsung collaborated on IoT hotel rooms to elevate guest in-room experiences. The guests can communicate with virtual assistants to request services and manage the room.

Smart mirrors connect to a cloud server and provide in-room exercises. IoT devices may also help hotels save money by minimizing operating expenses and conserving energy. For example, using an energy management system efficiently, Crown Plaza Times Square has cut energy use by 24%. [__(Curcio, 2011)__](https://www.researchgate.net/publication/346721277_Improving_the_service_industry_with_hyper-connectivity_IoT_in_hospitality).

## 7. Personalization
Last but not least, guest personalization has been in vogue in the hospitality industry. Guests in the modern-day could customize their experiences, including setting up their tour, self-check-in, food preferences, and facilities booking. However, to fully grasp the potential of hotel personalization, hotels need to understand what guests need and create guest profiles. 

![7t12](//images.ctfassets.net/q5m53pi41ft0/sbI1oMmjPNKwkRg8AdDeU/b04e39a3f4e411f2749812cb4e5b416f/7t12.png)
Hotel customization could enhance guest experiences. Image source: Hotel Business. 

Besides, hotels should bear in mind that they should provide options for guests since this is the fundamental step to allow guests to start building up their experiences. Zang (2018) reveals 5 indicators to improve the hotels’ personalized experiences, including: 

- __Specify the experience theme:__ Hotels could categorize themselves into themes and aesthetics, such as tropical forest, bright/dark-themed, or vintage themes. 
- __Meet guests participation requirements:__ some activities could include cultural local event participation, environment campaign, etc. 
- __Meet guests’ spiritual needs:__ Taking care of guests’ psychological feelings. 
- __Make full use of entertainment facilities:__ Facilities such as bars, restaurants, billiards, etc., should be catered for guests. 
- __Utilize celebrity effect:__ Celebrity endorsement could be a successful strategy for hotels to increase the outreach. 

## Summary
In this article, we have listed 7 technological trends for the hotel industry in 2022. The technology will become more advanced as we move forward, with contactless technology, cloud-based systems, personalized experiences, cybersecurity, and interactive AI technology. These technologies possess some opportunities and some hidden risks that hotels should consider. But all in all, hotels should seize the chance to minimize the risk and maximize the potential, given the long-term viability and profits hotels can reap from these technologies. 

7 latest technology trends in 2022 for the hotel industry

![tech1](//images.ctfassets.net/q5m53pi41ft0/vhv5MYENvzcoPwy512ogo/90be748520e062a0a453c5bc3091574c/tech1.png)
 Some examples of hotel applications. Source: [Money Crashers.](https://www.moneycrashers.com/best-hotel-booking-apps/)
 # When Can Technology Investment Take Place In Hotels? 

Technology investment to foster branding for hotels is becoming a trend. Creating an app could be exorbitant, and there are many other factors that influence the process of app designing. 

However, some hotels insist on creating an app by themselves, or collaborating with a third party company to help them create it. The question would be: When should hotels allocate their funds to develop their own applications or utilize a third party technology company?

## Technology investment when hotel is ready to adapt to new tech environment

Creating a guest experience for an outstanding brand is no longer unfamiliar to brands, especially when the hotels want to make a deep impression on guests about the quality of their service. Technology investment can be a perk to hotels, since it will make the hotel brand stand out with its distinct features and services. The design, layout, and color of the app can also tell how the hotel can distinguish itself among its competitors. While developing an application, it is also essential to pay attention to making it easy and convenient for guests to use. 

![ech2](//images.ctfassets.net/q5m53pi41ft0/49oPdk8obLEMITdYl4XowS/0ac0579437aa93578946e0489df6f106/ech2.png)
The benefits of investing in application design. Source: https://www.cleveroad.com/blog/hotel-technology-solutions--how-a-mobile-app-can-bring-your-hotel-more-clients.
When hotels are willing to adapt to the new environment, they can keep up with the latest trends and will not fall behind their competitors. Investment in hotel technology can be useful only when the staff are willing to learn from the operation and management team. With efficient collaboration between teams, the employees will help develop the use of applications and inform their guests about how to use it efficiently. 

## Using applications to adapt to the market trends and demands 

One of the most important factors when it comes to application creation is the software companies that make the app. For hotels who do not have resources, they can invest in third party services. When there are technology companies willing to support the creation of an application, hotels should grasp this opportunity to collaborate. Hotels can choose local tech companies, since they get in touch with these companies when there are technical issues. 

Furthermore, hotels design their own applications in order to meet the demands from the industry. The current technological hotel trends such as contactless check-in or data security and breach prevention have mushroomed with the quick pace of advancement. Besides, technology investment can help hotels create customized experiences for guests. 

![tech3](//images.ctfassets.net/q5m53pi41ft0/3kbqDwfyG97HdKIRoZ5MEw/527f4d34e824d6b762e8b2649a63c90b/tech3.png)
Customizing experiences for guests. Source: [Hotel Online](https://www.hotel-online.com/press_releases/release/five-real-ways-to-personalize-the-guest-experience/). 
According to HospitalityNet, hoteliers may utilize their app to collect important information and analytics about guest behavior, which they can then use to develop personalized guest experiences. The application can also generate customer relationships with the hotels from guest loyalty programs, thus reinforcing the brand awareness. 

## Summary

In conclusion, hotels should invest in designing their own applications when there are available software companies to support the hotels, and when hotels want to adapt to the advancing industry. By understanding the appropriate times for hotels to start developing their own app, hotels can allocate funds and resources to thrive. 

When Can Technology Investment Take Place In Hotels?

Automated Hotels: The Future of Hospitality in 2025 [Complete Guide]

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Learn about property management business basics, tips, and trends for all levels of experience.

Practical Knowledge

Vacation Rentals

![Smart Hotel Operations with AI 🚀 How to Boost Efficiency and Deliver the Best Guest Experience](//images.ctfassets.net/q5m53pi41ft0/7d3Y00p8o1s7S45vxhCj3/fc9cc9eb5b173969eb0f64853b4b1600/1_AI-Solutions-for-Hotels-Reduce-Costs-Elevate-Serviceï__ä__ï__.jpeg)

"Struggling to hire skilled staff? Worried you can’t maintain service quality?"
"Rising labor costs eating into your profits, but lowering service levels isn’t an option?"

If you’re managing a hotel, especially in regional or resort areas, these challenges might sound all too familiar.

As labor costs continue to rise, many hoteliers are looking for ways to reduce expenses without compromising on quality.

That’s where AI (Artificial Intelligence) comes in!

When you hear “AI,” you might think, “Sounds complicated…” or “That’s just for big hotels, right?”
Actually, AI can be incredibly effective for hotels of any size, in many different areas of operation.

| In this article, you’ll learn: |
| ---------- |
| ・Practical ways hotels can use AI, with real examples ・Clear pros and cons of introducing AI ・How to choose the right system for success |

![Author：Airhost Digital Marketing Team](//images.ctfassets.net/q5m53pi41ft0/1Y1pkucjcAY3g5zic9PCU9/8852a8b2d5cdf349a96927c3c0f23201/2.png)

| Recommended all-in-one systems for small hotels |
| ---------- |
| [Automated Hotels🏨　The Future of Hospitality in 2025 [Complete Guide]](https://airhost.sg/blog/practical-knowledge/automatedhotels) [The Future of Hospitality: Unmanned Hotels and Revenue Improvement](https://airhost.sg/blog/practical-knowledge/unmanned-hotels) |

## Why Hotels Need AI Now 🤔 – The AirHost Perspective

![Why Hotels Need AI Now 🤔 – The AirHost Perspective](//images.ctfassets.net/q5m53pi41ft0/6ucT7uPvg1OWGgiYpzxUI1/b9e23cab74767a02f4c57e2fe5b36386/2_Why-Hotels-Need-AI-Nowï__ä__ï__.jpeg)

Labor shortages, the return of inbound tourism, and increasingly diverse guest needs — AI is emerging as a true game-changer for these challenges.

Especially in today’s rapidly evolving hospitality industry, AI is becoming essential, not optional.

>AirHost’s Tip:
Think of AI not just as a short-term cost-cutting tool, but as an investment that enhances service quality and enables sustainable hotel operations in the long run.

## 5 Key Benefits of Introducing AI in Hotels — It’s Not Just About Cutting Costs!

![5 Key Benefits of Introducing AI in Hotels — It’s More Than Just Cutting Costs!](//images.ctfassets.net/q5m53pi41ft0/2BoLgaviM3AYc2SIJypoEy/0de066b89822afd89a262e14d5f27efe/3_5-Key-Benefits-of-AI-in-Hotelsï__ä__ï__.jpeg)

How can AI change the way you manage your hotel? Let’s take a look at five key advantages AI can bring to your operations.

### 1. Reduce Labor Costs 💰
AI robots and self check-in kiosks can help you cut costs smartly. The budget you save can be reinvested into improving your service!

👉 AirHost’s Tip: To maximize cost savings, carefully consider which tasks to automate with AI. Prioritize repetitive and simple tasks so your staff can focus on high-value guest services.

### 2.Lighter Workload for Staff 💪
AI takes over routine work, allowing your staff to focus more on guest care and create a welcoming atmosphere.

👉 AirHost’s Tip: Reducing staff workload leads directly to higher job satisfaction, lower turnover, and ultimately, better service throughout your hotel.

### 3.Stronger Support for International Guests 🌏
AI systems with multilingual capabilities help you welcome guests from all over the world — no language barrier needed!

👉 AirHost’s Tip: Multilingual AI helps you attract and serve more international guests, even when multilingual staff are limited.

### 4.Evolve Your Hospitality 🌟
By streamlining operations with AI, your team can dedicate more time to delivering personalized, memorable experiences to each guest.

👉 AirHost’s Tip: AI can analyze guest preferences and stay history to offer thoughtful, tailored touches — like pre-preparing their favorite amenities.

### 5.Gain a Competitive Edge 🏆
Stay ahead of the competition by adopting the latest technology, and position your hotel as a smart choice for modern travelers.

👉 AirHost’s Tip: AI enhances your hotel’s image as an innovative and forward-thinking brand — a big draw for younger guests and tech-savvy visitors.

## How Hotels Are Using AI — Real-World Examples

### Smart Check-In / Check-Out

Smooth, self-service check-in/out with no lines and less stress for both guests and staff.
👉 Example: Henn-na Hotel in Japan made headlines with its robot check-in system.

(AirHost offers smart check-in solutions too — learn more on [our site!](https://airhost.sg/products/airhost-one))

### AI & Robot Concierge — A New Kind of Hospitality

AI and robot concierges help hotels handle tasks like restaurant reservations, sightseeing info, and room service requests — 24/7 and in multiple languages.

👉 Example: [Henn-na Hotel](https://airhost.sg/case-study/henn-na-hotel-his-hotel-holdings-co-ltd) uses robots at reception and for luggage storage, with facial recognition for keyless stays. Over time, they’ve shifted to a hybrid of human + AI service to meet guest needs more flexibly.

👉 Note: AirHost doesn’t offer robot concierge services.

### Chatbots

Automate FAQs and common inquiries — fast, friendly support at all hours.

(AirHost also helps clients implement [chatbots for smooth operations!](https://airhost.sg/contact-us))

### Revenue Management 📊

AI predicts demand and suggests optimal room rates to help maximize revenue.

(AirHost integrates with [PriceLabs](https://airhost.sg/integration/price-labs) for dynamic pricing support!)

### Smart Room Control 🏠

Voice-controlled comfort — let guests experience the “hotel of the future.”

(AirHost doesn’t provide smart room controls, but we offer other [automation tools](https://airhost.sg/products/pms#:~:text=Multiple%20Property%20Management-,Cleaning%20Management,-Daily%20cleaning%20tasks)!)

### Cleaning Robots 🧹
Keep your hotel spotless and lighten staff workload while ensuring top hygiene standards.

(AirHost doesn’t provide cleaning robots, but we do offer automated [housekeeping management features!](https://airhost.sg/products/pms#:~:text=Multiple%20Property%20Management-,Cleaning%20Management,-Daily%20cleaning%20tasks))

## Important Points Before Introducing AI

![Important Points Before Introducing AI](//images.ctfassets.net/q5m53pi41ft0/4djRU4GSwdkvRvpfHStWIL/ba67680ff3d8b3b9bae48c308dd6c448/7_Implementation-Considerationsï__ä__ï__.jpeg)

### 💡 Initial & Ongoing Costs
Make sure to budget not only for setup but also for ongoing maintenance. Get quotes from several vendors to compare ROI.

### 💡 Staff Training
AI tools are only as good as your team’s ability to use them. Be sure to provide thorough training.

### 💡 Handling Exceptions
AI isn’t perfect. Have clear plans in place for situations AI can’t manage.

## Small Hotels: Why an All-in-One System Is Your Best Friend

For small hotels with limited resources, an all-in-one system like AirHost can make operations so much easier! From reservations and guest management to housekeeping and invoicing — everything’s in one place.

👉 AirHost offers intuitive tools that even non-tech users can master, with full multilingual support for welcoming guests from anywhere.

| Related articles: |
| ---------- |
| [Why Smart Owners Choose AirHost: Unbeatable Reputation & Reasons Revealed!](https://airhost.sg/blog/practical-knowledge/airhost-reputation) [What is AirHost? Key Features and Benefits【with diagrams】](https://airhost.sg/blog/practical-knowledge/what-is-AirHost) |

## Ready to Take Your Hotel to the Next Level with AI?

![Summary: Automation Transforms Cleaning Management Challenges](//images.ctfassets.net/q5m53pi41ft0/1lR1HKQtcxENBVKSCFX7ZP/c85f5e3fe70949f28645a23988cc9cf0/minpaku-seisou-taihen111.jpeg)

AI isn’t just a trend — it’s a powerful partner for solving hospitality challenges and growing your business.
AirHost is here to help you choose and use the right tools to build smarter, smoother operations.

💬 Contact us anytime for a free consultation — especially if you’re managing a small hotel! Let’s make your operations smarter together.

[👉 [Ask AirHost for more info!](https://airhost.sg/contact-us)]

If you'd like, I can also help draft meta descriptions, SEO titles, or a short version for LinkedIn/SNS promotion! Let me know 💡

![2025 Minpaku Tax Declaration Guide in Japan 🏡💰](//images.ctfassets.net/q5m53pi41ft0/7igwmWksOxnorvtdeCkkxD/89c7098eedbeec009acaa64fa92e0b56/1_Mastering-Minpaku-Taxes.jpeg)

"I'm lost when it comes to filing taxes for my Minpaku. How do I calculate my income?"
"What expenses can I deduct for my Minpaku operation?"
"Do I even need to file taxes?"

If these questions resonate with you, you're in the right place. Filing taxes for your Minpaku business in Japan might seem daunting, but it's manageable once you understand the key aspects. We at Airhost, with our experience supporting numerous Minpaku owners, will guide you through the process.

| What You'll Learn in This Article: |
| ---------- |
| * Do I need to file taxes for my Minpaku? * How do I calculate my income? * What expenses are deductible? * What tax-saving strategies can I employ? * What are the steps for filing taxes? |

![Author：Airhost Digital Marketing Team](//images.ctfassets.net/q5m53pi41ft0/1Y1pkucjcAY3g5zic9PCU9/8852a8b2d5cdf349a96927c3c0f23201/2.png)

Let's unravel the complexities of Minpaku tax filing together. By the end of this article, you'll have a firm grasp of the essential elements.

## Minpaku Management and Tax Filing: Is it Necessary? 
![Do I Need to File Taxes for My Airbnb? ](//images.ctfassets.net/q5m53pi41ft0/4hVYn6Dyv6MYW5eTMond03/498036dcb846c0ffa2940a8f3b23cf15/2_Do-I-Need-to-File-Taxes-for-My-Minpaku.jpeg)

The most pressing question for many is, "Do I even need to file taxes for my Minpaku?"

The answer is… **It depends!**

Your tax filing obligation depends on your **income level** and whether you operate your Minpaku as a **primary business or a side business (hobby).**

* **Side Business:** If your annual income exceeds JPY 200,000, you're required to file.
* **Primary Business:** If your annual income exceeds JPY 380,000, you must file.

"Income" refers to your revenue minus necessary expenses.

Therefore, even if your revenue surpasses JPY 200,000, if you've incurred substantial expenses, your income might fall below the threshold, potentially exempting you from filing.

> **Key Point:** Income = Revenue - Necessary Expenses

## Calculating Your Minpaku Income: Stay on Top of Your Finances! 

![Calculating Your Airbnb Income: Stay Organized! ](//images.ctfassets.net/q5m53pi41ft0/pEsbvuj2uMsUlXrdcUvJY/eafff083d21648e2f89324efd4c81a5f/3_Calculating-Your-Minpaku-Income.jpeg)

Accurate income calculation is paramount for tax filing. Underreporting income can lead to inquiries from the tax authorities, so precision is vital.

### Managing Sales: Tips for Accurate Tracking

Minpaku sales management often involves overlooked details. Meticulous tracking simplifies tax season. Here's how:

**1. Utilizing Booking Platforms (e.g., Airbnb, Booking.com):**

* Download monthly revenue reports.
* Key data points:
 * Actual accommodation fees
 * Platform commissions (deductible expenses!)
 * Cleaning fees
 * Additional charges (e.g., extra guest fees, pet fees)

**2. Direct Bookings via Your Website:**

* When managing with Excel or Google Sheets:
 * Essential columns: "Date," "Guest Name," "Number of Guests," "Accommodation Fee," "Payment Method."
 * Summarize monthly.
 * Retain data for at least 5 years.

**3. Payment Method Management:**

* **Credit Card:** Often credited the following month – be attentive to timing.
* **Cash:** Record immediately.
* **Bank Transfer:** Diligently note deposit dates.

**4. Often Overlooked Income:**

* Cancellation fees
* Extension fees
* Charges for damaged items
* Parking fees
* Optional service charges (e.g., breakfast)

> **Management Tip:**
> Cultivate the habit of daily recording. "I'll do it later" is a risky approach.

Thorough sales management prevents the dreaded "Where did this money come from?" scenario during tax time. Especially if you use multiple booking platforms, separate tracking for each is recommended.

### Types of Necessary Expenses and Calculation Methods

Necessary expenses encompass costs incurred in operating your Minpaku. Higher deductible expenses lead to lower income and thus, reduced taxes. Crucially, expenses must be **directly related** to your Minpaku operations.

Here's a summary of common necessary expense categories and calculation methods:

| Expense Type | Description | Calculation Example |
|---|---|---|
| **Utilities** | Electricity, water, gas | Allocate based on Minpaku usage (explained later) |
| **Consumables** | Toilet paper, cleaning supplies, amenities | Retain receipts |
| **Cleaning** | Cleaning service fees, cleaning supplies | Retain receipts |
| **Management Fees** | Minpaku management company fees, allocated building management fees | Retain receipts and contracts |
| **Depreciation** | Furniture, appliances, building (for qualifying assets) | Calculate based on useful life |
| **Advertising & Marketing** | Website development, advertising, platform listing fees | Retain receipts |
| **Communication** | Internet, phone (allocated for Minpaku use) | Retain receipts |
| **Insurance** | Fire insurance, liability insurance | Retain receipts |
| **Transportation** | Travel to/from Minpaku, guest transfers | Retain receipts, IC card records |
| **Entertainment** | Guest refreshments, neighborhood greetings | Retain receipts, record purpose and attendees |
| **Repairs** | Repair costs | Retain receipts |
| **Other** | Directly related expenses (e.g., lock replacement, security cameras) | Retain receipts |

### Allocating Necessary Expenses: Area and Usage Frequency are Key 

Using part of your home for Minpaku raises questions about expense allocation. You must differentiate between personal and Minpaku usage. This is known as **jigyo anbun (business allocation).**

**How to Calculate:**

The basic formula is:

```
Expense × (Minpaku Area ÷ Total Home Area) × Usage Frequency
```

Example:

* Monthly rent: JPY 100,000
* Total home area: 100㎡
* Minpaku area: 50㎡

Initial calculation:

```
JPY 100,000 × (50㎡ ÷ 100㎡) = JPY 50,000
```

However, if your Minpaku isn't operating daily, you also need to factor in **usage frequency.** If you operate for half the month, you would further halve the JPY 50,000.

**Crucial Note:** Residential mortgages often prohibit Minpaku operations. Unauthorized Minpaku usage can lead to demands for full loan repayment.

If your property is under a residential mortgage:

* Thoroughly review your mortgage agreement.
* Consult your bank beforehand.
* Consider refinancing with a commercial loan.

### Tax Calculation: Understanding Taxable Income 

With revenue and expenses clarified, let's calculate your tax liability. This process is surprisingly simple.

**Basic Taxable Income Formula:**

```
Taxable Income = Revenue - Necessary Expenses
```

Example:

* Annual revenue: JPY 3,000,000
* Necessary expenses: JPY 2,600,000

```
JPY 3,000,000 - JPY 2,600,000 = JPY 400,000 (Taxable Income)
```

Only this JPY 400,000, not the entire revenue, is subject to tax.

**Common Misconceptions:**

* "Taxes apply to the entire revenue." → Incorrect!
* "Taxes are based on pre-expense revenue." → Incorrect!
* "Even losses incur taxes." → Generally not true!

Knowing your taxable income sets the stage for calculating your tax amount, which we'll delve into in the following section.

## Income Classification: Which Category Applies to You? 

![Income Classification: Which Category Applies to You? 🤔](//images.ctfassets.net/q5m53pi41ft0/5dIpmQANSBOTvWB06zmilx/66697008d3de273155924eb7e9980ace/4_Deductible-Expenses-for-Minpaku.jpeg)

Minpaku income falls under one of these categories:

* **Miscellaneous Income (Zatsu Shotoku):** For small-scale side businesses.
* **Real Estate Income (Fudosan Shotoku):** Renting out spare rooms or vacation homes.
* **Business Income (Jigyo Shotoku):** For continuous, primary business operations.

The classification influences the tax filing process and calculations.

## Filing Taxes for Side Business Minpaku: Combining with Salary Income 

![Filing Taxes for Side Business Minpaku: Combining with Salary Income ](//images.ctfassets.net/q5m53pi41ft0/1Y7lxBRLSNKAG18YluFMjD/3dc65933ee6e13be2f4af9edbb2bad1c/5_Allocating-Expenses.jpeg)

If Minpaku is a side business, you'll combine it with your salary income for tax filing.

### Tax Filing Steps

1. **Summarize annual income and expenses:** Calculate your income from your Minpaku business.
2. **Gather necessary documents:** Tax return forms, income and expense statements, withholding slips, expense receipts.
3. **File your tax return:** Via mail, online (e-Tax), or in person. e-Tax offers 24/7 filing convenience.

> **💡 The tax filing deadline is March 15th each year.**

## Filing Taxes for Primary Business Minpaku: Blue Form Filing Offers Advantages 

![Blue Form vs. White Form Filing: Which is More Beneficial?](//images.ctfassets.net/q5m53pi41ft0/Ote52E8M7Zu3d1cJmEtLL/ced4a8b868ce3e13c7f706ec3dfe3c2d/6_Calculating-Tax-Liability.jpeg)

If Minpaku is your primary business, you'll file under **Business Income.**

### Blue Form vs. White Form Filing: Which is More Beneficial?

Japan offers two tax filing methods: Blue Form (Aoiro Shinkoku) and White Form (Shiroiro Shinkoku). Blue Form, requiring double-entry bookkeeping, provides significant tax benefits, such as a maximum deduction of JPY 650,000. White Form involves simpler bookkeeping but offers fewer deductions.

For primary Minpaku businesses, Blue Form is generally recommended.

### Tax Filing Steps

1. **Record income and expenses:** Maintain double-entry bookkeeping records. Accounting software can be helpful.
2. **Prepare necessary documents:** Tax return forms, blue form statements, profit/loss statements, balance sheets, expense receipts.
3. **File your return:** Via mail, online, or in person.

## Tax Saving Strategies: Smart Tax Planning 

![Tax Saving Strategies: Smart Tax Planning ](//images.ctfassets.net/q5m53pi41ft0/Lvecoyvg0khEAzlzJwP2q/e20ef87b042341114452e24d4e2355b8/7_Tax-Saving-Strategies.jpeg)

* **Diligently track all necessary expenses:** Always keep receipts.
* **Choose Blue Form filing:** Unlock the maximum JPY 650,000 deduction.
* **Utilize depreciation:** Deduct expenses for high-value assets over time.
* **Consult a tax professional:** Receive personalized guidance on effective tax strategies.

## Conclusion: Mastering Tax Filing for Minpaku Success! 

![Conclusion: Mastering Tax Filing for Minpaku Success! ](//images.ctfassets.net/q5m53pi41ft0/76MGp2aGjRZYSFMlctAxLA/adc9be840c9d81b51bed76f7e0fda483/8_Key-Takeaways.jpeg)

Understanding tax filing is crucial for Minpaku hosts. Applying the knowledge shared here ensures accurate filing, prevents tax issues, and enhances tax savings. Master your taxes to optimize your Minpaku business!

Airhost is committed to providing valuable resources for Minpaku hosts. For more information, visit our website.

> **[Airhost Official Website](https://airhost.sg/contact-us):**

## Appendix: Frequently Asked Questions

**Q: When is the tax filing period?**

A: February 16th to March 15th each year.

**Q: How long must I retain expense receipts?**

A: 7 years.

**Q: What happens if my Minpaku operates at a loss?**

A: For Business Income, losses can offset other income. This is generally not the case for Miscellaneous Income.

**Q: Do foreign Minpaku hosts need to file taxes?**

A: Yes. Procedures vary depending on residency status and length of stay.

We hope this article proves valuable for your Minpaku management. If you have any questions regarding tax filing, consult a tax advisor or the tax authorities.

| Related articles: |
| ---------- |
| [Why Smart Owners Choose AirHost: Unbeatable Reputation & Reasons Revealed!](https://airhost.sg/blog/practical-knowledge/airhost-reputation) [What is AirHost? Key Features and Benefits【with diagrams】](https://airhost.sg/blog/practical-knowledge/what-is-AirHost) |
 |

![Automated Hotels: The Future of Hospitality in 2025 [Complete Guide]](//images.ctfassets.net/q5m53pi41ft0/1XsLyDR98SesEvRBOiAzVq/c53b77adec3e059b6efb13cf1040d6e6/Automated_hotel1.jpeg)

"Another day, zero job applications... How can we keep the hotel running like this?"
"Rising labor costs are eating into our profits, but we can't compromise on service quality..."

If you're a hotel operator struggling with staffing issues and soaring operational costs, you're not alone. The hospitality industry is facing unprecedented challenges, especially in resort areas and regional locations where finding qualified staff seems nearly impossible.

But there's a revolutionary solution gaining traction: **Automated Hotels** (also known as unmanned or self-service hotels).

> Industry Insights:
> 68% reduction in operational costs reported by automated hotels
> 95% guest satisfaction rates with contactless check-in
> 40% increase in profit margins after automation implementation

This comprehensive guide will walk you through everything you need to know about transforming your property into an efficient, automated operation:

| What You'll Learn: |
| ---------- |
| 1. Real-world examples of successful automated hotels 2. Detailed pros and cons of hotel automation 3. Essential systems and technology for seamless implementation 4. Step-by-step guide to transitioning your property |

| Related Articles: |
| ---------- |
|- [The Future of Hospitality: Unmanned Hotels and Revenue Improvement](https://airhost.sg/blog/practical-knowledge/unmanned-hotels) [The Future of Hospitality: Unmanned Hotels and Revenue Improvement](https://airhost.sg/blog/practical-knowledge/unmanned-hotels) |

## What Exactly is an Automated Hotel?

![What Exactly is an Automated Hotel?](//images.ctfassets.net/q5m53pi41ft0/1SMBIvsKSU42w9lUUCWGQ7/df432ca77f70d3a763fec3edabfbb382/Automated_hotel2.jpeg)

When you hear "automated hotel," you might imagine a completely empty building with no staff at all. However, the reality is quite different!

Most automated hotels aren't entirely unmanned - they operate with remote management systems and minimal on-site staff who are available only when truly necessary. For example:
- Check-in/out is handled through self-service kiosks
- Cleaning is outsourced to specialized services
- Security companies respond to emergencies as needed

As one successful automated hotel operator puts it:
> "We reduce guest-staff touchpoints without compromising guest satisfaction"

This perfectly captures the essence of automated hotels!

### Why Are Automated Hotels Trending Now?

There are several compelling reasons behind the growing popularity of automated hotels. Industry professionals are likely already familiar with these challenges:

* **Severe Staff Shortages:** Particularly acute in resort areas and regional locations
* **Rising Labor Costs:** While higher wages are positive, they strain business operations
* **Growing Preference for Contactless Service:** Post-COVID, this has become the new normal
* **Technological Advancement:** Modern systems make automation more feasible than ever

## The Many Benefits of Automated Hotels

![The Many Benefits of Automated Hotels](//images.ctfassets.net/q5m53pi41ft0/15rVrVTppoPWlAWvZGEf7Z/1bb62a19a19deb4a14dfc7a1e6dbf63b/Automated_hotel3.jpeg)

Automated hotels offer numerous advantages for both operators and guests!

### Benefits for Hotel Operators

* **Reduced Labor Costs:** Minimize front desk and night shift staffing expenses
* **No More Recruitment Struggles:** Eliminate the hassle of interviews and training
* **Streamlined Operations:** Automated check-in/out allows focus on other priorities
* **Eliminated Human Error:** No more check-in mistakes or key handover issues
* **Enhanced Health Safety:** Reduced contact means lower transmission risks
* **24/7 Operations:** Accept guests any time without staffing concerns

### Benefits for Guests

* **No Wait Times:** Skip front desk queues and go straight to rooms
* **Minimal Contact:** Perfect for guests who prefer limited social interaction
* **Self-Paced Process:** Complete check-in at their own comfort level
* **Late Arrival Friendly:** Convenient for guests with late-night flights

## Addressing Common Concerns About Automated Hotels

![Addressing Common Concerns About Automated Hotels](//images.ctfassets.net/q5m53pi41ft0/6u60URcbV9nVKaU4PKWXgc/93890fc37449000826126777c4f5e66a/Automated_hotel6.jpeg)

While automated hotels offer many advantages, it's important to address potential concerns. Here are common challenges and their solutions:

### Potential Challenges

* **Initial Investment:** Substantial upfront costs for systems and equipment
* **Technical Issues:** Concerns about handling equipment malfunctions
* **Security Concerns:** Questions about safety in an unmanned environment
* **Personal Touch:** Potential loss of warm, personal service

### Practical Solutions

* **Utilize Government Support:** Explore available grants and subsidies
* **Establish Strong Support Systems:** Partner with responsive maintenance providers
* **Enhance Security Measures:** Implement comprehensive security cameras and smart locks
* **Offer Remote Personal Service:** Use video calls for face-to-face interaction
* **Prepare Extensive FAQs:** Anticipate and address common questions
* **Enable Multilingual Support:** Ensure smooth communication with international guests

Remember: The goal isn't to eliminate human interaction entirely, but to make operations more efficient while maintaining service quality!

## 3 Essential Systems for Automated Hotel Success

![3 Essential Systems for Automated Hotel Success](//images.ctfassets.net/q5m53pi41ft0/36ry4ofXDN53L9AHEsw3XW/24fe19d15430f6e60dcbb968713f17d9/Automated_hotel7.jpeg)

These three systems are absolutely crucial for running an automated hotel:

1. **Self Check-in System:** Automated system allowing guests to handle check-in and check-out independently.
 * Benefits: Zero wait times, reduced labor costs, 24/7 accessibility!
 * Example: [AirHost PMS](https://airhost.sg/products/guest-experience)

2. **Smart Locks:** Access control system using smartphones or PIN codes for seamless entry.
 * Benefits: No physical key management, eliminated loss risk, enhanced security!
 * Examples: [RemoteLOCK](https://airhost.sg/integration/remotelock), [LinkeyPlus](https://airhost.sg/integration/linkey-plus), [Baycom Smart Lock](https://airhost.sg/integration/baycom-smart-lock)

3. **Property Management System (PMS):** Comprehensive management platform for reservations, guest data, and room inventory.
 * Benefits: Streamlined operations, centralized data management, powerful analytics capabilities!
 * Examples: [AirHost](https://airhost.jp/products/vacation-rentals/pms), TL-Lincoln, Rakutsu

For more insights, check out our related articles:

| Related Articles |
|-----------------|
| [Complete Guide to Automated Hotel Front Desk: Boost Efficiency & Revenue](https://airhost.sg/blog/practical-knowledge/guide-unmannedhotel-frontdesk) [The Future of Hospitality: How Automation Transforms Hotels](https://airhost.sg/blog/practical-knowledge/unmanned-hotels) |

## Success Stories: Automated Hotels in Action

Still wondering if automated hotels really work? Here are some success stories:

1. **Henn na Hotel:** The famous robot-staffed hotel that's revolutionizing entertainment-focused hospitality! Check out their AirHost implementation[ case study](https://airhost.sg/case-study/henn-na-hotel-his-hotel-holdings-co-ltd).

2. **GRAND BASE:** A sterling example of how automated hotels can deliver stylish, comfortable experiences without compromising service quality.

## Conclusion: Embrace the Future of Hotel Management
![Summary: Automation Transforms Cleaning Management Challenges](//images.ctfassets.net/q5m53pi41ft0/1lR1HKQtcxENBVKSCFX7ZP/c85f5e3fe70949f28645a23988cc9cf0/minpaku-seisou-taihen111.jpeg)

Automated hotels offer an excellent solution for properties struggling with staff shortages and rising labor costs. While challenges exist, proper planning and implementation make success achievable.

**Ready to transform your hotel operations with automation?**

### Getting Started with Hotel Automation

AirHost specializes in providing operational tools for **boutique hotels and mid-size properties**. Our systems integrate seamlessly with essential automation technology.

Book a free consultation! ➡️ [Contact AirHost](https://airhost.jp/contact-us)

### Start Your Automation Journey Step by Step

Remember, automation doesn't have to happen all at once. Here's how to begin:

* **Install a Self Check-in System:** Just automating check-in/out can significantly improve efficiency
* **Implement Smart Locks:** Eliminating physical key management creates immediate benefits
* **Prepare Comprehensive FAQs:** Reduce inquiries by anticipating guest needs

Start small, and let these changes lead to bigger transformations!

Want to learn more about AirHost? Check out these resources:

| Recommended Reading |
|-------------------|
| [Why Smart Owners Choose AirHost: Reviews & Benefits](https://airhost.sg/blog/practical-knowledge/airhost-reputation) [What is AirHost? A Complete Guide with Visual Explanations](https://airhost.sg/blog/practical-knowledge/what-is-AirHost) |

For more hospitality management insights:

| Related Articles |
|-----------------|
| [Complete Guide to Automated Hotel Front Desk: Boost Efficiency & Revenue](https://airhost.sg/blog/practical-knowledge/guide-unmannedhotel-frontdesk) [The Future of Hospitality: How Automation Transforms Hotels](https://airhost.sg/blog/practical-knowledge/unmanned-hotels) |