AirHost is a cloud-based Hospitality Management System that provides contactless check-in solution & focuses on guests' travel experiences. Our clients are ranging from vacation retal owners, hotels to property management companies using our products to manage their business remotely.
We grow together with our clients
It's a lot of fun to think and design the software solution for clients.
I like things to be done in a specific way, and always want to change and make things better. I guess it is that perfectionist DNA made me want to make a better product and solution...
We are selling the system with a desire to change the old Japanese travel industry and to please new hoteliers.
To help our customers to effectively manage their properties, automate their daily routines, and maximize their revenue.
Become a leading company that revolutionizes accommodation and tourism experiences with technology
AirHost Pte. Ltd. was founded by 3 chaps who wished to have a better way of managing their own rental properties in Tokyo area.
In the beginning, Takashi and Kenichi would manage all cleaning crews and guest relations; while Ziwei would handle the technical process of reservations, improved of guest communications, and scheduling of tasks. Manual work started piling up and there were no suitable platform at that time to fit their needs. They decided to build their own platform and automate the mundane manual tasks.
Soon after, other Airbnb hosts learned about the AirHost system. They realized the system would help them to manage their properties better. AirHost was willing to assist with the foreign guest communications by setting up a support team in the Philippines to ease up the burden. More AirBnB hosts has join AirHost PMS since then.
Up until 2017, the co-founders were pleased to be serving more than 300 properties in the Metro area. As the needs and demands grew larger, Our visionary co-founders started to design a better version of the PMS solution. From merely managing PMS and Channel Manager, AirHost started looking into integration with IoT Smart Locks and payment processing solution. This upgrade further strengthen the system, fits the bill for small/mid-sized hotels.
A new Minpaku law went into effect on June 15, 2018, regulating short-term stays for privately owned properties. Due to the complicated process of becoming a registered Minpaku host, we had lost 90% of our customers.
Right before the Minpaku Law change was announced, the AirHost upgraded system has already attracted hotels from other prefectures. From a PMS + CMS system to a full fledge Hospitality Management System (HMS), AirHost team continue to serve the hospitality sector in the whole of Japan.
AirHost expanded market to ASEAN region and Singapore HQ started recruiting talents.
The company has formed dynamic and diverse supporting team members from Japan, Singapore, China, Philippines and Vietnam. At this point, we served more than 6,000 properties. Our goal is to provide our services to customers with like visions.
The year 2020 is perhaps a challenging one, not only for AirHost but for the hospitality industry as a whole. However, we are glad that our Contactless solutions could support our clients efficiently during this COVID-19 period.
Our team worked harder than before, giving our best to serve our customers in this challenging time. We were honored to be awarded as Connectivity Premier Partner from Booking.com for 2 consecutive years. We pledge to always be there for our customers and support them with their businesses.