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Product Updates – September Edition 🎆
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【Pre check-in】AI Passport Photo Check Added
We’ve added a new feature that uses AI to check passport photos uploaded during Pre check-in!
If a guest uploads an image that is not a passport photo or cannot be recognized properly, they will be prompted to re-upload it.
Useful in situations like these
Preventing guests from accidentally uploading photos other than their passport
Reducing the time spent checking guest information one by one
Checking passport information for international guests more efficiently
→ Since guests can confirm their uploads themselves, this helps reduce the amount of verification work required before check-in and makes operations smoother.
※This feature is available for properties using Check-in Pro and applies to international guests.
【Check-in】Common Settings and Flow Settings | Pre check-in Flow
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【Pricing management】Set Prices for the Day Before a Holiday!
You can now set prices by specifying “The day before holiday” in the Rate Plan settings!
By selecting “The day before holiday” in the Price Calendar or price rank settings, the pre-holiday price will automatically be applied to dates where the following day is a holiday.
📅 Consecutive holidays are also supported
When holidays fall on consecutive days, each day except the final day is treated as “The day before holiday.”
For example, if there are three consecutive holidays, the first and second days can be set as days before a holiday.
※Holidays are determined based on the country where the property is located. Supported countries and regions are Japan, China, Taiwan, and South Korea.
【Rate Plan】Creating a Rate Plan | Default Price > [The day before holiday](Japanese Only)
【Pricing management】How to Use the Price Calendar | Bulk Edit Prices for Each Room Type
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【Price Calendar】Price Calendar (New) Released!
We’ve released Price Calendar (New)!
✨ Highlights of “Price Calendar (New)” ✨
Improved performance
The date range remains fixed and visible while scrolling
Future features and improvements will primarily be released for Price Calendar (New)
Please give the new Price Calendar a try!
【Pricing management】How to Use the Price Calendar | About Price Calendar (New)
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【Checkin Management】Activity Column and New Filter Added!
We’ve updated Checkin Management so you can check guest status more smoothly!
This update adds a new column and filter to the list view.
1️⃣ “Activity” Column Added
The new “Activity” column lets you see directly from the list whether the following information has been added:
comment
Guest Remark
ToDo
→ This makes it easier to see whether a reservation requires any action without opening the reservation details.
2️⃣ “Guest Info” Filter Added
The new “Guest Info” filter allows you to filter reservations based on whether Pre check-in has been completed.
→ For example, you can quickly find reservations for guests who have not yet completed Pre check-in.
These improvements make it easier to check information before check-in and share information among staff.
We hope you find them useful in your daily check-in operations!
【Reservations】Checkin Management Overview and How to Use It
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【Check-in】Additional Authentication Features Updated
We’ve updated the additional authentication settings used during check-in, including identity verification and signatures!
Previously, when setting up an Onsite Identity Verification Method, such as AI Facial Recognition or photo capture, the required fields also had to be configured in the guest form in advance.
With this update, simply selecting the identity verification method you want to use will automatically apply the required settings.
This eliminates the need to configure the same settings twice, making setup easier.
📷 Expanded “Selfie at Property” Settings!
For identity verification using Selfie at Property, we’ve added a new option: “Foreigners: Required / Locals: Main Guest Only.”
This allows you to require selfies from international guests while requiring only the main guest for domestic guests, giving you greater flexibility based on your property’s operations.
The update makes it easier to configure the settings required for identity verification, making check-in operations even more convenient. We hope you find it useful!
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【Booking Calendar (New)】Property-Specific URLs Are Now Available
Property-specific URLs are now available in Booking Calendar (New)!
You can bookmark the Booking Calendar for properties you frequently check and access them directly at any time. This eliminates the need to select the property each time and lets you open the Booking Calendar you need right away.
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【User management】More Flexible Staff Permission Settings
We’ve updated staff permission settings so that the menus displayed to each staff member can now be configured in greater detail!
With more flexible permission settings, you can display only the information and features each staff member needs based on their role.
For example, you can:
Show only reports to property owners without displaying reservation or cleaning information
Hide Reservations from staff members who do not handle reservation information
By limiting access to only the information and features each staff member needs, you can manage staff accounts more securely and flexibly.
【User management】About Policy Groups | Restrict Staff Access (Edit Permissions)
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【One Staff】Booking Calendar Is Now Even Easier to Use
We’ve updated the Booking Calendar in the One Staff mobile app to make it easier to view and navigate!
This update includes the following improvements:
🔶 Scroll to View Reservation Details
Reservation names that do not fit within the reservation bar can now be viewed with automatic scrolling.
🔶 Adjustable Room Information Width
You can now manually adjust the width of the first column in the Booking Calendar, where room information is displayed.
This lets you adjust the width based on room names and other displayed information.
🔶 Full-Screen Display
The Booking Calendar can now be displayed in full screen.
This gives you more space to view multiple rooms and reservations.
🔶 Easier to See the Selected Room
When you tap a room row, the selected row is highlighted, making it easier to see which room you are viewing.
Checking reservations from One Staff is now more convenient than ever.
We hope you find these improvements useful!
【One Staff】Mobile App Overview, Download, and Setup Instructions
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【Notification Setting】POS Cancellation Notifications Added
You can now receive notifications when a POS Order is cancelled!
POS Order cancellations, which could previously be easy to miss, can now be checked through email and browser notifications. This allows you to identify cancelled orders sooner and take any necessary action.
▼ Settings
▼ Example Notification Email
If you use the POS feature, we recommend enabling this notification now!
【Notification Setting】Notification Types | POS Order(Japanese Only)
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【Language】Korean Is Now Supported
Korean has been added as a display language!
In addition to Japanese, English, and Chinese, you can now use the AirHost management interface in Korean.
If you have staff members who use Korean, they can now use AirHost in a language that is more comfortable for them.
【Profile Settings】Profile (Name / Email / Language / Password, etc.) Settings and Changes
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That concludes our latest AirHost updates for September 2026! 😉
September is here, and we’re gradually beginning to feel the first signs of autumn.
After the busy summer season, some of you may finally be getting a chance to take a breather.
AirHost will continue improving our services based on feedback from those working in the field, with the goal of making your day-to-day operations even smoother.
As the seasons change, please take care and stay well. 🍁
Thank you for your continued support of AirHost!