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October 2026 Feature Updates 🎃
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【Messages】Airbnb Emoji Reactions Are Now Supported
You can now send and receive emoji reactions in messages with guests who booked through Airbnb!
😊 Send Reactions to Guests
Simply select a reaction from the message screen to send it to your guest!
😊 View Reactions from Guests
When a guest reacts to a message, you can also view their reaction directly in AirHost.
Additionally, reactions received from guests appear in your inbox as unread messages, helping ensure you never miss a reaction.
This update makes quick, casual communication with guests easier than ever! ✨
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【Reservations】New Note Feature Added to the Booking Calendar!
You can now add notes to reservations!
▼ Go to Reservation Details > Room Information > Edit to add a note.
Added notes appear before the guest's name on the Booking Calendar, allowing you to quickly identify room-specific instructions and important details.
You can add staff-facing notes of up to 20 characters to each reservation.
For example:
★VIP
※Needs Attention
※Early Arrival
※Late Arrival
※Pickup
☆Anniversary
By adding notes for special instructions or required actions, you can easily identify reservations that need extra attention on the Booking Calendar, making staff handovers and day-to-day operations smoother.
Please note that these notes are for staff use only and will not be displayed to or shared with guests through notifications.
We hope this feature helps make your daily reservation management easier!
【Reservations】Reservation Details: Features and How to Use – Room Information
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【Messages】Message Management Just Got Even Better!
Here are three updates designed to make message management easier and more efficient!
Update 1: Archive Messages or Move Them Back to the Inbox Directly from the Message Screen
We've added "Archive" and "Move to Inbox" buttons to the message screen.
After reviewing a message, you can now move it directly from the same screen, making message management more efficient!
Update 2: Easier Bulk Actions
Want to archive all messages in your inbox at once?
Previously, you could only select messages in the currently displayed threads.
With this update, you can now select all messages in the currently displayed mailbox at once.
Managing selected messages is now easier, too.
When you select messages, the number of selected messages and the available action buttons appear on the right side of the screen.
With fewer steps, message management is now more intuitive!
Update 3: Easily Identify the Message You're Currently Viewing
In the message thread list, the currently open message is now highlighted with a background color.
This makes it easier to see which message you're currently viewing at a glance, even when managing multiple conversations.
【Message Management】Overview of Message Management
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【Accommodation Tax】Now Supported in Okinawa and Nagano Prefectures
We've added Okinawa and Nagano Prefectures to the regions supported by our Accommodation Tax feature!
In Nagano Prefecture, we also support the following four municipalities with their own local tax rules:
Achi Village
Karuizawa Town
Hakuba Village
Nozawaonsen Village
We will continue to support local tax regulations across Japan to help make your property operations easier.
【Tax Settings】Accommodation Tax Management Guide
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【One Staff】Reservation Management Features Updated
We've added new features to the One Staff mobile app, allowing you to view more detailed reservation information and perform additional actions.
New Features
🔶 Actions
You can now perform actions such as canceling reservations directly from Order Information.
Note: Available actions vary depending on the booking platform.
🔶 Balance
We've added a "Balance" section to Reservation Details, where you can check outstanding balances and transaction information.
You can now quickly check guests' payment status directly from the app.
Note: Editing is not supported.
🔶 View and Add Comments
You can now view and add comments to reservations.
This is also useful for sharing important reservation details, special instructions, and staff handover notes.
With functionality closer to the web version, you can now view and manage reservation information more easily, making it even more convenient to check reservations while on the go or working on-site!
【One Staff】Mobile App Overview, Download, and Setup Guide
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That's all for our October 2026 feature updates! 😉
Autumn is now in full swing, bringing cooler temperatures and more comfortable days. With the autumn travel season underway, many of you may be welcoming more guests to your properties.
As mornings and evenings gradually become cooler, we hope you stay warm and take good care of yourselves. 🍂
Thank you for your continued support of AirHost!