Hotel Sou

“We would like to pursue the creation of a more convenient and comfortable space for our guests by actively incorporating lifestyles and IT technologies that match the evolution of the times.” – Hotel Sou

Overview

Safe and secure unmanned check-in solution during the Covid-19 Pandemic for vacation rentals.

CLIENT
Hotel Sou

PROPERTY FACTS
Vacation Rentals, 1 property, 3 rooms

LOCATION
Goto Islands, Nagasaki Prefecture, Japan

ADDRESS
www.hotelsou.com

Opened as the first luxury hotel in the Goto archipelago, Hotel Sou was designed by Suppose Design Office led by two Architects Makoto Tanijiri and Ai Yoshida, who are active all over the world. It was built with the concept of “coexistence and harmony” as if the interior was outdoors.
Similar to the “Hidden Christian Sites in Nagasaki and Amakusa Region” that was registered as a World Heritage Location two years ago, Hotel Sou is also a place to invite the people of “Prayer Island” to a rich natural journey with deep faith and history that we would like to introduce it to the whole world.

AirHost Products Usage by Customer

The AirHost Hospitality Management System (HMS) that Hotel Sou uses for their full remote hotel management solution.

Channel Manager

AirHost Channel Manager

PMS

AirHost PMS

Check-in

AirHost ONE check-in (tablet + pre-check-in)

IoT Smart Lock

RemoteLOCK

Payment Processing

Stripe

Booking Engine

AirHost Booking Engine

Fully Unmanned Operation
Online Travel Agencies (OTA): Airbnb, Booking.com, Expedia, Agoda, AsiaYo !, Vacation STAY, Rakuten Travel, Jalan, Ikkyu, AirHost

AN INTERVIEW WITH HOTEL SOU, GOTO ISLANDS
– June 2020

AirHost: How did you find out about us?
Hotel Sou: I was introduced to AirHost through an acquaintance who contacted me and shared the story of AirHost’s system and the services provided. The conversation went well and got me interested.

AirHost: Please tell us the reason why you decided to outsource the business to our AirHost operation agency.
Hotel Sou: The deciding factor was that you could consistently perform the tasks necessary for hotel operation , from creating listings, creating booklets for guests, attracting customers, managing reservations, and building systems.

The Keyvox IoT Smart Lock generates pin code automatically.

AirHost: What is the effect of the local check-in flow with this new Corona virus in town?
Hotel Sou: Currently, unmanned check-in / check-out is carried out using AirHost check-in tablet + Keyvox, hotel guests and staff do not meet face-to-face, so it is safe to prevent spreading of infection with the new coronavirus. It can be used to create a safe site.
Hotel Sou: Guests have also commented that there is no stress of check-in / out.

AirHost: Tell us your vision for your facility in the future.
Hotel Sou: We would like to pursue the in the direction of creating a more convenient and comfortable space for our guests by actively incorporating lifestyles and IT technologies that match the evolution of the times.

"Guests have also commented that there is no stress of check-in / out." – Hotel Sou

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