2025April Latest Update Features

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【Booking Calendar】Now more powerful than ever!

▶You can now scroll beyond the selected date range

Previously, to view past or future bookings, you had to manually select dates. Now, you can smoothly navigate through the calendar without setting a date range.

▶Date and room color highlights follow your cursor

▶New icon for returning guests

Guests registered in the CRM or repeat guests are now marked with a special icon.

This helps you provide personalized service and makes internal communication easier.

▶Icons also appear on the Check-in Management page

※CRM is available with the AirHost ONE HMS (Premium Plan)
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For more information about the CRM feature, please refer to the help page.

Help page:【CRM Management】Customer Management(Japanese Only)

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【Automated Messages】New feature to send messages to guests after completing or not completing pre-check-in!

To all users of the Check-in Options, thank you for waiting!
A new feature has been added to automated messages that allows you to send messages based on the guest’s check-in status!

This helps automate the following daily tasks.

・Manually sending key information or guides to guests who completed pre-check-in
・Manually reminding guests who haven’t completed pre-check-in

This function is now available in the three common “Pre-Check-in” automated messages.

Please take full advantage of it 😊

For details, please refer to the help page.

Help page:[Auto Message] Automated Message Settings

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【Reports】“Income & Expense Report (Legacy)” has been added

A new report has been added to the production reports that lets you see statistics, OTA sales, and detailed revenue info all on one page!

※Available for “AirHost ONE HMS (Pro Plan / Premium Plan)”

※Help page is currently being created.

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【Booking Engine】Reservation period can now be changed

Until now, when a reservation needed changes to the dates or number of guests through the AirHost booking engine, any changes in price had to be handled manually.

With this update, date changes and corresponding price changes can now be made directly!

For more details, please refer to the help page.

Help page:【Booking Engine】Reservation Modifications

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【Messages】Bulk message sending function resumed

The bulk message function, which had been suspended for security reasons since last year, is now available again with enhanced security!
※Available only to account owners (OTP verification required)

For details, refer to the help page.

Help page:【Message Management】Bulk Message Sending

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【Reservation Management - Guest Info】Guest info now viewable in list format　　

Previously, guest info was separated into tabs per guest.Now, all guest information is displayed in a list for easier viewing!

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【Pricing Template】Public holidays are now displayed

※This feature is available in “AirHost ONE HMS (Premium Plan)”

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【Cleaning Management】Multiple status selection / Canceled tasks are hidden by default　

You can now select multiple cleaning statuses to display Also, cleaning tasks with “Canceled” status are now hidden by default.

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【Video Chat】Check-in staff actions are now visible in logs

You can now check in the logs “who” handled the video chat and “when.”

For details, please refer to the help page.

Help page: 【Check-in】How to Set Up Video Chat

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【Manual Reservation Creation】Now possible from pricing calendar

You can now create bookings directly from both the “Pricing Calendar” and the “Monthly Pricing & Booking Calendar” pages!

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【Dashboard】Only managed properties displayed / Property names shown more clearly

Previously, even “unmanaged” properties were shown in the property selection.Now, only “managed” properties are shown!

Also, long property names are now fully displayed in the dropdown list, making them easier to distinguish.

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That concludes the latest update information for April 2025. Thank you for your continued support of AirHost 🍀

We appreciate your continued use of AirHost and look forward to serving you.