Omron

Overview

With the integration of AirHost PMS and Omron Smare produced by Omron, AirHost enables hotels to manage guest self check-in and payment information from the automatic check-in machine “Omron Smare” in AirHost PMS.

And by using pre check-in function in AirHost ONE, guest reservation information can be automatically updated into Omron Smare, and guest check-in/out status also can been confirmed in AirHost PMS in real time.
This integration empowers unmanned and labor-saving front desk operations for hotels and facilities.

Benefits

• Device information (check-in & check-out, payment status) can be managed in AirHost PMS.
  As all actions guests do in self-service machine will be automatically updated in AirHost PMS in real time, hotels are able to manage guests’ check-in, check-out, payment status remotely.

• Guest list for arrival day can be collected in advance by using AirHost ONE(web pre check-in function). Guests can easily enter the room only by identity verification and payment settlement when they arrive.
  By using AirHost ONE(web pre check-in function), URL for pre check-in guidance will be sent to guests automatically to guide guests to enter their information in advance from PC or mobile phone. These information will be automatically updated into Omron Smare and hotels are able to guide guests directly to the room just by identity verification and payment settlement when guests arrive.

• Personalized room PIN code can be generated with automated reservation and room allocation by using smart key.
  By using the smart key that integrated with AirHost PMS, hotels can guide guests the room pin code that matches guests’ reservation in Omron Smare once guests complete the identity verification.
  As room number and key devices in each room are matched in AirHost PMS, the room pin code will be issued by room allocation and automatically updated when the room allocation changes. Also, hotels can automate the room allocation by using optimized automatic room allocation function in AirHost PMS.

• Notifications can also be automatically sent to relevant cleaning staff and cleaning company upon guests’ check-out and start the cleaning in a seamless time.
  Guest check-out status that carried out at Omron Smare will be automatically sent to the cleaning staff, cleaning company through AirHost PMS, so that make sure the cleaning task can be executed in time. In addition, by completing the cleaning early and preparing the room for the next guest, hotels can flexibly respond to the guest's check-in time request, which will lead to an improvement in the occupancy rate and guest satisfaction.

Partner Introduction

Targeting hotels that want to streamline their operations for the labor shortage background and the contactless demand, "Omron Smare" is a new automatic check-in machine, provided by Omron - Top 1 market share of station ticket machine in Japan, that makes full use of Omron's automation technology to help improve the satisfaction from guests and hotels according to different operation usage and payment needs.